Empowerment is about enabling people to respond effectively to non-routine events and requests, with confidence and without fear. So, how can you ensure that your employees are empowered? Read the full article over at Customer...
Blog: Press and media
Empowerment for dummies
Friday, 18 May 2012
What researchers can learn from Socrates
Tuesday, 1 November 2011
As researchers, we may feel that we should remove ‘personal philosophy’ from our work to remain objective; however, many of our approaches and techniques are philosophies in themselves. Indeed, philosophy literally translates to ‘love of...
Building customer trust
Friday, 1 July 2011
On a human level, feelings about trust are generated from a combination of words, actions, emotions and motives. The business environment brings extra factors and dynamics to the subject, so it’s critical to understand what...
Winning Insight
Tuesday, 25 May 2010
Accelerator has featured in Private Life, the magazine from private bank Arbuthnot Latham. The article explains the survey programme the company is currently undertaking: “We have appointed Accelerator Solutions Limited as our independent research partners...
